Frequently Asked Questions

How do you ship parts?
We seek the best shipping rates available via common carrier. F.O.B. Chicago Heights, Illinois.

Do you have a minimum quantity order?
We have no minimum order quantities at Rail Exchange. We’re set up to produce one part or 100,000. It’s your call.

How do you finish parts? 
Per customer request all parts can be shotblasted, powdered coated or primed in your choice of colors.

What hole sizes do you supply?
9/16″ or 11/16″

What are your payment options?
Check. No credit card cards accepted.

Do you have brochures?
Yes. They will be mailed upon request.

Does Rail Exchange sell rails?

Are there other names or terms for grab irons?
Yes. They are also referred to as handholds, ladder rungs and grab bars.